Privacy Policy

1. Information We Collect

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

a. Personal Information

You Provide - Name, email address, phone number, and business name.

- Payment information (processed securely via third-party providers).

- Any other details you choose to submit.

b. Usage Data

- Browser type, IP address, device identifiers, referring URLs, and pages visited.

- Timestamps of interactions with our site and Services.

c. Communication Data

- Call recordings and transcripts generated by our AI Agents (where legally permitted and with proper disclosures).

- Emails, messages, or feedback you send to us.

2. How We Use Your Information

- Provide, maintain, and improve our AI Agent Services.

- Respond to inquiries, support requests, or technical issues.

- Send relevant communications, such as updates, reminders, or marketing.

- Monitor Service usage, enhance user experience, and detect/prevent fraud or abuse.

- Comply with legal obligations and enforce our Terms of Service.

3. Sharing and Disclosure

- We do not sell your personal information.

- We do not share with service providers, law enforcement, or during business transfers.

4. Cookies and Tracking Technologies

- Used to analyze site traffic, remember preferences, and improve functionality.

- You may adjust your browser settings to manage cookie preferences.

5. Data Retention

- Retained as long as needed to fulfill intended purposes and comply with legal obligations.

- Call recordings and transcripts are securely stored and may be anonymized or deleted upon request.

6. Data Security

- We use administrative, technical, and physical safeguards to protect your data.

7. Your Data Protection Rights

- Depending on your location, you may request access, correction, deletion, or restriction of your data.

- Contact [email protected] to exercise these rights.

8. Third-Party Services

- Our Services may include links to third-party sites. We are not responsible for their practices.

9. Children’s Privacy

- Our Services are not intended for individuals under 18. We do not knowingly collect data from minors.

10.Changes to This Policy

- We may revise this policy. Updates will be posted with a new effective date.

11.Contact Us

If you have any questions or concerns about these Terms, please reach out to us:

Choice1 AI LLC

Email: [email protected]

Website: https://www.choice1.ai